Standard Terms & Conditions of Business

Preamble

Gleydebrech.com (hereinafter referred to as the “Website”) is an online e-business accessible via the Internet at www.gleydebrech.com, and is open to any user of the Internet network (hereinafter referred to as a “Net-surfer”). It is produced by the Spanish private company BRECH S.A. You can contact BRECH by calling +34 958 43 79 00 (lines open Monday to Friday, 8.30am to 3pm). The Website enables BRECH to offer cosmetics for sale (hereinafter referred to as the “Products”) to Net-surfers navigating the Website (hereinafter referred to as the “Users”). For the purpose of these Terms & Conditions, it is hereby agreed that any User and BRECH shall be referred to collectively as the “Parties” and individually as the “Party”, and that any User confirming any order shall thereafter be referred to as the “Purchaser”. All User rights and obligations therefore shall of necessity apply also to the Purchaser.

 

The User wishing to purchase online via the Website hereby formally declares that he/she has full legal capacity.

These general terms of sale comply with the provisions of Consumer Law no. 2014-344 of March 17, 2014.

 

Article 1. Purpose

These Standard Terms & Conditions of Business determine the rights and obligations of the Parties arising from online sales of Products offered for sale on the Website, and apply worldwide, insofar as concerns solely the relationship created via the Internet and exclusively on the said Website. The Purchaser agrees that he has read them, and any purchase of one or more products by the Purchaser implies his complete acceptance and advance agreement to adhere, in full, to these general terms of sale and warranties, which prevail over any other documents except for special conditions explicitly accepted in writing by BRECH.

 

Article 2. Products – Prices

2.1. Products

The Products offered for sale by BRECH are those shown on the Website on the day and date on which the User logs onto the Website and while stocks last. No photograph illustrating any Product shall be deemed to constitute part of any contract.

2.2. Prices

The prices for the Products are shown in EURO. They are inclusive of Value-Added Tax (VAT) at the rate applying on the date of the order. BRECH reserves the right, which the User hereby accepts, to modify its prices at any time but the Products will be invoiced on the basis of the prices in effect at the time the order is registered, subject nonetheless to availability of the said Products. Any shipping costs will be charged in addition.

 

Article 3. Registration and confirmation of the order

3.1. Navigating the Website

The User is free to navigate between the various different Web pages on the Website without any obligation to make any purchase.

 

3.2. Registering the order

If the User wishes to make an order, he or she selects the various different Products in which he or she is interested and makes such interest clear by clicking on the “Add to Cart” button. At any time the User may:

– obtain a summary of the Products selected or alter his/her order by clicking on the bag picture accessible on the top right-hand corner of each page,

– complete his or her Product selection and place an order by clicking on shopping bag picture:
An order summary will then appear on the screen. If the list that appears matches the Products the User has chosen, he or she may place the order by clicking “Proceed to Checkout” The User must then identify themselves, either by entering their email address and password, if they are a repeat customer, or by accurately filling out the form with the information required to identify them, including their first and last name and mailing address. The User is hereby informed and agrees that entering any identifying information serves as proof of identity and represents consent.

 

3.3. Confirming of the order – Secure payments

After the User has read the order summary and filled in all the required information, they must choose a preferred method of payment for the order. The User must click “Place order” to pay for the order. Users may pay for their purchases with a credit or debit card (Visa, Mastercard). They must enter the name that appears on the card, card number, expiration date, and the CVV code on the back of the card. Users may also pay using the secure PayPal system. Credit and debit card payments on the gleydebrech.com site are routed through the REDSYS secure payment system. PayPal payments are made via the secure PayPal website (www.paypal.com). User may also pay with a Wire Transfer or COD, this one only for orders place in Spain. Once payment has been confirmed, the User returns to the Website. His or her order is registered and becomes irrevocable. The User, henceforth, becomes the Purchaser. The order form is registered in BRECH’s computerized records (which are themselves stored on a durable reliable back-up support), and will be deemed to be proof of the contractual relationship between the Parties.

 

3.4. Confirming receipt of the order

Once the Purchaser has confirmed payment, an order summary will be sent by email to the email address entered as part of his or her identifying information. This confirmation will state: the payment and delivery methods, any shipping costs, the characteristics of the Product(s) ordered, and the conditions and procedure for exercising the right to a cooling-off period; – the address where the Purchaser may send complaints, and information about customer service and commercial warranties.

 

Article 4. Shipping costs

The order will be fulfilled no later than thirty (30) days with effect from the following day after the Purchaser has confirmed his or her order.

List of zones and rates:

Zone Rates (€)
Península Ibérica 5,00 € (Gratis para pedidos superiores a 60€)
Islas Canarias, Ceuta y Melilla 12,00 € (Gratis para pedidos superiores a 80€)
Islas Baleares 9,00 € (Gratis para pedidos superiores a 70€)
Envio fuera de España 40,00 € (Gratis para pedidos superiores a 200€)

These prices are inclusive of all taxes.
4.1. Complaints and Returns

On receipt of the Products ordered, the Purchaser must check the Products are compliant. The Purchaser must report any discrepancy relating to delivery (missing or broken items, damaged parcel, etc.) on the delivery slip issued by the carrier when delivering the parcel, and the same day or no later than the first working day following arrival of the goods, must also inform by e-mail to gley@brechlaboratorios.com or by telephone to 958 437 900 (+34 958 437 900 from out of Spain) from 08:30 am to 3:00 pm. No claim made after this period will be accepted and BRECH shall not be held liable in respect thereof. BRECH reserves the right to inspect the returned Product(s), consider the reason for the request, and decide accordingly whether or not to send a free replacement of the Product(s); no compensation shall be due. Should a product be unavailable, the Purchaser will be informed. With the Purchaser’s prior agreement, a product of equivalent quality and value will be offered. Should the Purchaser not wish to accept this alternative, the amount paid will be refunded within a maximum of thirty (30) days. BRECH is unable to accept responsibility for failure to deliver or late delivery resulting from cases of force majeure, the actions of a third party or any error on the part of the client. In the event delivery delays, the Purchaser should inform BRECH by e-mail to gley@brechlaboratorios.com or by telephone to 958 437 900 (+34 958 437 900 from out of Spain) from 08:30 am to 3:00 pm.

 

Article 5. Right to a cooling-off period

The Purchaser has fourteen (14) calendar days to inform BRECH of their desire to take advantage of the cooling-off period. This period begins on the day the order is received. In order to exercise this right, the Purchaser must inform BRECH of their decision to take advantage of the cooling-off period within that time frame, by e-mail to gley@brechlaboratorios.com. The Purchaser must return the Product(s) in their original packaging, at their own expense, no later than fourteen (14) days after informing BRECH of their decision to return them, to the following address: BRECH, S.A. Barriada de la Estación S/N 18230 Atarfe Granada ESPAÑA. When the fourteen (14) day period ends on a Saturday, Sunday, or holiday, it is extended to the next business day. BRECH reserves the right to withhold reimbursement until the returned Product(s) have been received and check. If the conditions above are met, BRECH will reimburse the Purchaser for all amounts paid by the latter except shipping cost, as soon as possible but no later than fourteen (14) days after receiving the Product(s). The Purchaser remains responsible for Initial shipping costs and the cost of return shipping.

Article 6. Data protection

Personally identifiable information upplying personally identifiable information is obligatory in the framework of distance selling, since such information is necessary for processing and delivering orders, as well as for drawing up the relevant invoices. Such information is strictly confidential. Failure to supply information required shall lead to the order being automatically rejected.

 

In accordance with Spanish Law 15/1999, of the 13th of December, on the Protection of Personal Data, please note that the data you provide, including the IP address of the computer you use to access the site, will be included in a file property of BRECH, S.A, with Spanish tax identification number (CIF) A-18.020.883, and registered offices at Barriada de la Estación S/N, Atarfe, Granada (Spain), and used to provide our marketing and PR services, to manage our customer list and this website, and to monitor its usage statistics. By sending the aforementioned information, you are consenting to its treatment as outlined above, and to the publication on this website of the data required by the form.

 

Your data will be treated confidentially, and all the technical or organisational measures set out in the legislation in force to avoid unauthorised access, handling or deletion of that data will be applied. Your data will not be passed on to other organisations or third parties except in legally authorised cases, unless you provide express permission otherwise. However, you can, at any time, exercise your rights to access, modify or cancel the inclusion of your data by writing to BRECH, S.A. Barriada de la Estación S/N 18230 Atarfe, Granada ESPAÑA, or by sending a request via the Contact Us page.

 

Article 7. Force majeure

No Party shall be liable in the event of partial or total non-performance of any obligation under this contract where such non-performance arises due to an event that constitutes a case of force majeure. Cases of force majeure will be defined as those events which fulfil the criteria set by case law. The Party relying on any event tantamount to force majeure must advise the other Party thereof within five (05) working days of the occurrence, or the threat, of the event.

 

The Parties hereby agree that they will consult one another within the shortest possible time in order to decide jointly on how to carry out the order during the case of force majeure.

 

Article 8. Partial invalidity

If any provision in these Standard Terms & Conditions of Business is found or ruled to be invalid pursuant to any law, regulation or decision of a competent court, the other provisions shall retain their full force and scope.

 

Article 9. Wholeness of the contract

These Standard Terms & Conditions of Business and the order summary transmitted to the Purchaser form a single contract and constitute the whole of the contractual relationship between the Parties.

In the event of contradiction between the said documents, the Standard Terms & Conditions of Business shall prevail.